Terms & Conditions — ZIPPED™
Last updated: November 2025
Welcome to ZIPPED™. By visiting our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our store.
1. General Information
This website is operated by ZIPPED™, a Malaysia-based fashion brand focused on comfort and premium essentials.
Throughout the site, the terms “we”, “us”, and “our” refer to ZIPPED™.
By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions, including any additional terms, policies, and notices referenced herein.
2. Eligibility
To use this site, you must be at least 18 years old or have parental consent.
By purchasing, you confirm that you are legally capable of entering into binding contracts under Malaysian law.
3. Products & Availability
All products displayed on our website are subject to availability.
We reserve the right to limit the quantities of any products or to discontinue any product at any time without notice.
Colors and materials shown on our website are displayed as accurately as possible, but minor differences may occur due to screen settings.
4. Pricing & Payments
All prices are listed in Malaysian Ringgit (MYR) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Accepted payment methods include:
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Credit/Debit cards (Visa, MasterCard)
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FPX Online Banking
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GrabPay or other local e-wallets
All payments are processed securely. We do not store or have access to your card details.
5. Shipping & Delivery
Orders are processed within 1–3 business days after payment confirmation.
Delivery time within Malaysia is typically 3–7 business days, depending on your location.
We partner with reputable local couriers such as J&T, PosLaju, and DHL eCommerce.
Tracking information will be provided once your order has been shipped.
6. Returns & Exchanges
We accept returns within 14 days of delivery for unworn, unused items in original packaging.
To request a return, contact our support team at support@zippedstore.com with your order number.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refunds will be processed within 7–10 business days after we receive your return.
7. Intellectual Property
All content on this site — including text, graphics, logos, images, and product designs — is the property of ZIPPED™ and protected under copyright and trademark laws.
Reproduction or redistribution without written consent is strictly prohibited.
8. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall ZIPPED™, its directors, employees, or partners be liable for any injury, loss, or damages arising from the use of our products or services.
9. Personal Data & Privacy
Your privacy is protected under the Personal Data Protection Act 2010 (PDPA) of Malaysia.
We collect and use your personal data only for order fulfillment, communication, and marketing (with consent).
For more details, please read our Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia.
Any disputes will be handled exclusively in the courts of Malaysia.
11. Contact Information
For questions or concerns about these Terms & Conditions, please contact us at:
📧 support@zippedstore.com
📍 ZIPPED™ HQ – Kuala Lumpur, Malaysia